My Business Checkup Begin



I can remember when I was working at my very first job out of school.  It was a service business with just the owner and me at work.  There was direct contact with the clients, and there was never a problem with smiling when talking face to face with them.  I was given the best business tip of my life by that employer, when he pointed out to me that when talking to clients on the telephone I should smile too.  For some unexplainable reason, when you smile as you talk on the phone, the exchange with the client becomes more pleasant and more productive.

No matter how large or small your business is, you cannot gauge the effectiveness of any changes you’ve made without analyzing the benefits and bottom line. So I decide to thinking

There are some questions in my head, and I will start thinking to prepare next year business plan:

  • How do my year-to-date sales compare to the last couple of years?  Sure I Don’t be satisfied if my business managed to match them because if sales stayed the same then I have achieved zero growth.  With inflation, this flat growth line is a warning sign for more trouble down the road.
  • How long has it been since we offered a new product or service?  I’ll ask my customers what they need. Bro… I’m stuck for an Idea :( (
  • Do I consider marketing and advertising expenses or investments?  Marketing is really investing, my vision, and my company.
  • Do I need PR to support my marketing and publication?
  • Do I need renew my yellow pages contact?
  • Every company, no matter what the size, has competition – even home-based businesses.  Is their business growing or downsizing? Is their pricing or service better than mine? It’s so hard to think about how to improve my service to meet or exceed your customer’s expectations.
  • The Last question, It’s about my employees, are they happy?  I wish but I don’t know…

WISH ME LUCK….



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23 Responses to “My Business Checkup Begin”

  1. quinie says:

    firmaaannn, pakabar? waduh.. ini tentang bisnis ya? good luck deh ama bisnis dikau :)

  2. Firman says:

    @quinie : ibu ratuuuuuuu…. daku baek-baek sajah… makasih masih inget daku.. :)

  3. oscorner says:

    mas firmann..hihihihi…maaf kurang ngerti tapi sukse aja deh…
    salam mas..

  4. Firman says:

    @oscorner: salam balik & sukses juga

  5. ceuceusovi says:

    hmm.. it is not too simple to understand and answer your question unless she or he have a kind business also..

    but for right now, I know most of you and your business. First, I want to say that you need an assistant cause you can’t do everything by your self.. second, you have to compromise with your own time and body… third, software is always going forward and develop..so you have to go follow on.. and maybe you need to take a kind of ‘short course’ about business management .. :)

    hopefully God always Bless you….all the best for you.. good luck !

  6. Rossa says:

    Do I need PR to support my marketing and publication?

    saya rasa, perlu banget.
    malah sangat berpengaruh.
    (bner gak sih?)

  7. Firman says:

    @ceuceusovi : I’m glad that you know much nda… about an assistant I already have, she covering me inside. :) and thank you for all the best wishes.

  8. Firman says:

    @Rossa : yup… secara teori bener banget cha. aku juga lagi mikir2 seberapa perlunya berbanding lurus juga dengan budget kan : :D

  9. arman says:

    bener banget tuh.. walaupun di telp gak bisa keliatan muka oranngya, tapi kalo kita sambil tersenyum, bisa kedengeran dari intonasi suara ya…

  10. Firman says:

    @arman : tul bung arman… kata orang sih energi senyum tuh bisa luar biasa efeknya… sya juga bales komen ini sambil senyum.. berasa ngga ?? :)

  11. dias says:

    wuuh….keren…

  12. Fenty says:

    Nice layout :p *gak nyambung sama postingan*

    Abis seru sih layout blognya, suka :D

  13. Rossa says:

    ah, lagi-lagi masalah budget ya?
    that’s a big problem kayaknya.

  14. Firman says:

    @rossa : bukan big problem.. tapi commmon problem.. hehehe, ya itu jadi salah satu pertimabangan buat banyak cha..

  15. Firman says:

    @Fenty : hehe.. tag linennya aja “all work all fun” jadi pengennya biar masalh kerjaan juga dibawa fun aja hehe..

  16. Firman says:

    @Fenty : hehe.. tagline nya aja “all work all fun” jadi pengennya biar masalh kerjaan juga dibawa fun aja hehe..

  17. Firman says:

    @diaz : wuuiih makasih.. tapi apanya yg keren ya?… hehe..

  18. Hmmm…. it’s not yet end of year and u made an evaluation? Good, coz by then we know our position.

    wish u all the best ! ;)

  19. Firman says:

    not yet made bro… just start to think and make a list.. hehe.. thank you and god bless you..

  20. ammadis blog says:

    It’s too much dream in your head, my friend…. I think you must to choice for the best way to resolve that’s…..I hope you’ll get it!

  21. Firman says:

    @ammadis blog: yess… absolutely agree… bro. you are right,. sure I’ll make it simple

  22. Rossa says:

    PR : public relations.
    i mean that..
    ahahaha.

  23. Firman says:

    @ocha: yup… Public Relations… I think you’ll be good PR ..

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